Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I upgraded Firefox (Wndows). I cannot make calls from Gmail anymore and I cannot opt out of all ads!

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de FredMcD

more options

I tried to reset all my preferences to the prior version. Nothing works. I cannot not copy/paste from the mouse anymore.

I cannot eliminate ads (I used to). I cannot make calls from Gmail like before this version?

I am very frustrated.

I tried to reset all my preferences to the prior version. Nothing works. I cannot not copy/paste from the mouse anymore. I cannot eliminate ads (I used to). I cannot make calls from Gmail like before this version? I am very frustrated.

Todas as respostas (1)

more options

It could be the work of one of your add-ons, or even add / mal-ware. Look thru your add-ons list and make sure you know what each one is and what it does. Also, check the programs that are on your computer

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.

Go thru the list. If you find something that you don't know what it is, use a web search.

Troubleshoot Firefox Issues Caused By Malware {web link}