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junk function not working

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de lldovey

lldovey
lldovey
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I've set and trained my junk/not junk on my laptop, as I do on my desktop. However, the junk filters don't seem to be working. I mark email as junk -- have my filters set to automatically trash junk mail. But, I continue to get the same junk. I've used both the mark and junk and mark as not junk functions on hundreds of emails, but I'm not getting results.

Any ideas?

I've set and trained my junk/not junk on my laptop, as I do on my desktop. However, the junk filters don't seem to be working. I mark email as junk -- have my filters set to automatically trash junk mail. But, I continue to get the same junk. I've used both the mark and junk and mark as not junk functions on hundreds of emails, but I'm not getting results. Any ideas?

Todas as respostas (2)

christ1
christ1
  • Top 25 Contributor
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Did you turn on junk mail controls in the first place? Please check your settings. http://kb.mozillazine.org/Junk_Mail_Controls

lldovey
lldovey Autor da pergunta
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Yes, everything is set. It filters some junk but most is getting through.