Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Controls icons disappear when viewing desktop features page after 32.0.1 update applied!

  • 5 respostas
  • 16 têm este problema
  • 8 visualizações
  • Última resposta de turboscrew

more options

The control icons disappear when viewing the https://www.mozilla.org/en-US/firefox/desktop/ (!) page after updating to FX 32.0.1.

If I scroll to the bottom of this page, then scroll back to the top, just prior to reaching the top of the page, all of my control icons in FX disappear. They're still they're, and work, but appear as grey-on-grey so are rendered invsible. The tool tips, etc, all work fine

e.g. - Back button shows as an empty grey circle - RHS of tabs doesn't show close "x" - Open Menu doesn't show up.

It makes using the browser a bit hit and miss!

Closing the browser and reopening it makes the problem go away, but if re-view the above page and scroll down and up again, and it recurs.

I have screenshots, if required ...

TBH, the problem may have existed on FX 32.0, as I hadn't performed the scroll-down and back on this particular page

The control icons disappear when viewing the https://www.mozilla.org/en-US/firefox/desktop/ (!) page after updating to FX 32.0.1. If I scroll to the bottom of this page, then scroll back to the top, just prior to reaching the top of the page, all of my control icons in FX disappear. They're still they're, and work, but appear as grey-on-grey so are rendered invsible. The tool tips, etc, all work fine e.g. - Back button shows as an empty grey circle - RHS of tabs doesn't show close "x" - Open Menu doesn't show up. It makes using the browser a bit hit and miss! Closing the browser and reopening it makes the problem go away, but if re-view the above page and scroll down and up again, and it recurs. I have screenshots, if required ... TBH, the problem may have existed on FX 32.0, as I hadn't performed the scroll-down and back on this particular page

Todas as respostas (5)

more options

See screenshots

more options

Same problem appears to be present for 32.0.2 update too, as browsing the same page as before from top to bottom to top resulted in lost icons again.

more options

You're lucky. This is what mine looks like!

The icons at the top are open tabs. The borders (and the close 'X') have disappeared. And so have the menu bar, title bar and bookmarks bar. What have we done to deserve this?

Alterado por turboscrew em

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

A "hecler's comment" (= not OP): In my screenshot it can be seen that there is no such extensions. Also for me (and as I undestand, for OP too) there is no reinstalling nor change of such settings.

Also sorry, my "What have we done to deserve this?" came out of frustration, since Firefox has not been the only SW with similar "suddenly doesn't work" or "suddenly works strangely" issues. I've bumped into four of then within the (about) last 7 days. Wrestled with them about half a day to whole day each.

Alterado por turboscrew em