Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Bottom Part of Firefox window is showing while window is maximized.

  • 6 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de Max Kaynine

more options

For some reason, whenever Firefox is maximized, part of the browser window is showing down at the bottom of the screen. I don't know why it is doing that. I tried disabling classic theme restorer and it didn't go away, I tried updating to the latest version of Firefox and it still didn't go away. I am using a laptop with a touch screen built in and I notice that whenever I scroll up along a page using the touch screen, it starts glitching where the window will repeatedly try to jolt downward and come up. I think that has something to do with why the bottom part keeps showing. Other than that, there isn't any other problem with it.

For some reason, whenever Firefox is maximized, part of the browser window is showing down at the bottom of the screen. I don't know why it is doing that. I tried disabling classic theme restorer and it didn't go away, I tried updating to the latest version of Firefox and it still didn't go away. I am using a laptop with a touch screen built in and I notice that whenever I scroll up along a page using the touch screen, it starts glitching where the window will repeatedly try to jolt downward and come up. I think that has something to do with why the bottom part keeps showing. Other than that, there isn't any other problem with it.

Solução escolhida

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
Ler esta resposta 👍 0

Todas as respostas (6)

more options

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

You can check for problems caused by a corrupted localstore.rdf file.

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

Separate Issue; Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

more options

This is the screenshot

more options

Solução escolhida

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
more options

It was the E-web Print Extension that was causing the problem.