Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Browser-based game suddenly not working.

  • 2 respostas
  • 3 têm este problema
  • 5 visualizações
  • Última resposta de troop777

more options

Hi,

I've been playing The West for almost a year now, and I've never had any issues. It's a browser-based game that doesn't require any download in order to play.

About a week ago, I noticed the initial load screen was taking a lot longer to load than it ever has. It would load, but would take like 10 times as long.

But now it's gotten to the point where it won't fully load at all; the green load bar in the center of the screen will load to a certain point, and then just stop and hang there, and won't move forward. I have to hit the "Hide" button in order to get into the game. Once in the game, I can't navigate the map (each new section of map you click on needs to load), and as it's trying to load it once again stops and hangs, and I have to click "Hide" again. This time-consuming process is messing up the game because it's now taking forever to be able to do anything in the game.

Once in the game, the lag has gotten a lot worse as well.

I already tried resetting Firefox to its default settings, and that didn't work. I went into Firefox on Safe Mode and that didn't work. BUT, when I use Google Chrome the game works without any problems. I don't like Chrome and want to keep using Firefox.

What should I do?

Thank you so much :)

troop

Hi, I've been playing The West for almost a year now, and I've never had any issues. It's a browser-based game that doesn't require any download in order to play. About a week ago, I noticed the initial load screen was taking a lot longer to load than it ever has. It would load, but would take like 10 times as long. But now it's gotten to the point where it won't fully load at all; the green load bar in the center of the screen will load to a certain point, and then just stop and hang there, and won't move forward. I have to hit the "Hide" button in order to get into the game. Once in the game, I can't navigate the map (each new section of map you click on needs to load), and as it's trying to load it once again stops and hangs, and I have to click "Hide" again. This time-consuming process is messing up the game because it's now taking forever to be able to do anything in the game. Once in the game, the lag has gotten a lot worse as well. I already tried resetting Firefox to its default settings, and that didn't work. I went into Firefox on Safe Mode and that didn't work. BUT, when I use Google Chrome the game works without any problems. I don't like Chrome and want to keep using Firefox. What should I do? Thank you so much :) troop

Todas as respostas (2)

more options

I also want to add that all other components of Firefox are working just fine. I can surf the web without problems, it's just this game that's giving me trouble.

more options

Alright, not much support here :(