Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

how do i get rid of the music when i open a new tab?

  • 5 respostas
  • 2 têm este problema
  • 4 visualizações
  • Última resposta de jake2h

more options

using ff 33.0 on win7 32. protected by norton 360 and comodo utilities. flash and silverlight updated, set on auto-update. this is recent, last couple of weeks.

using ff 33.0 on win7 32. protected by norton 360 and comodo utilities. flash and silverlight updated, set on auto-update. this is recent, last couple of weeks.

Todas as respostas (5)

more options

Open up Addons > Plugins and set Java, Flash, and Silverlight to Ask to Activate.

more options

java and flash were set to ask. changed silverlight from always to ask. exited and restarted ff. didn't fix it. what's next?

more options

can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

starting in safe mode did not fix. disabling extensions stopped it until FF restarted. then it was back. made no difference which extension. plug-ins all set to always ask except "Cisco-Provided Binary of OpenH264 Video Codec" which does not have the option to ask, only always or never. what's next?

more options

Have reset ff and problem persists. I'm not the only one having this problem. what is next???