Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I have a serious problem opening Facebook in Firefox.

  • 1 resposta
  • 1 tem este problema
  • 1 exibição
  • Última resposta de CoryMH

more options
( The page dosn't open after typing address on the addressbar, the page just stays spinning ... after some time fortunately opened page but then not possible to log in (or example messenger isn't working at all).

Another pages work - operate normally.

I don't have such concerns in Explorer or Chrom

What's the matter?

: ( The page dosn't open after typing address on the addressbar, the page just stays spinning ... after some time fortunately opened page but then not possible to log in (or example messenger isn't working at all). Another pages work - operate normally. I don't have such concerns in Explorer or Chrom What's the matter?

Todas as respostas (1)

more options

Hello,

Try clearing your cookies and cache and then try signing in again.

  • History (or New Fx Menu > History) > Clear Recent History

Or: "Clear the Cache":

  • Tools (or New Fx Menu > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools (or New Fx Menu > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

You can also try running in Firefox Safe Mode to see if an extension might be causing the issue.