Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I have just installed the latest win7 update, thunderbird and firefox will not print,

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de Toad-Hall

more options

I opened my computer today and it wanted to install updates. Not seeing any warning messages I allowed this. Since then both thunderbird and firefox will not print or show print preview. I have tried to reinstall thunderbird as, having checked the last update of windows it says it will remove various drivers etc from 34 and 33. the printer will print ok from test page, various word programs etc.

I opened my computer today and it wanted to install updates. Not seeing any warning messages I allowed this. Since then both thunderbird and firefox will not print or show print preview. I have tried to reinstall thunderbird as, having checked the last update of windows it says it will remove various drivers etc from 34 and 33. the printer will print ok from test page, various word programs etc.

Solução escolhida

Try this:

Tools > Options > Advanced > General tab Click on 'Config Editor'. In top search type: print_printer Scroll down to print.print_printer. Right-click on the print.print_printer line & choose Reset.

Make sure you have the right printer set as default on your system. Restart Thunderbird.


Also:


If this fails see if you are using an addon that is causing conflict. Help > Restart with addons disabled. If it works with addons disabled then one of the addons is causing a conflict. You would need to work through disabling addons until you locate the one causing a problem. Maybe the add needs updating.

Ler esta resposta 👍 3

Todas as respostas (1)

more options

Solução escolhida

Try this:

Tools > Options > Advanced > General tab Click on 'Config Editor'. In top search type: print_printer Scroll down to print.print_printer. Right-click on the print.print_printer line & choose Reset.

Make sure you have the right printer set as default on your system. Restart Thunderbird.


Also:


If this fails see if you are using an addon that is causing conflict. Help > Restart with addons disabled. If it works with addons disabled then one of the addons is causing a conflict. You would need to work through disabling addons until you locate the one causing a problem. Maybe the add needs updating.