Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

why since firefox upgraded to v.33 can I no longer connect to a flash chat room?

  • 3 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de FredMcD

vocaldix64
vocaldix64
more options

I have an XP Home Edition desktop computer. SP3. Cannot use another browser both Internet Explorer 8 and Google Chrome tell me I am not connected to the internet. My ISP is Comcast, my cable provider Broadband Boost fastest speed. I enjoyed going to a 1 2 3 Flash chat room for over 50 until Firefox upgraded to version 33. I can log-in to the website fine but cannot chat in a room. I cannot connect and my computer freezes when I try. I tried installing an earlier version of Firefox and it immediately upgraded to v.33 upon installation. Help!

I have an XP Home Edition desktop computer. SP3. Cannot use another browser both Internet Explorer 8 and Google Chrome tell me I am not connected to the internet. My ISP is Comcast, my cable provider Broadband Boost fastest speed. I enjoyed going to a 1 2 3 Flash chat room for over 50 until Firefox upgraded to version 33. I can log-in to the website fine but cannot chat in a room. I cannot connect and my computer freezes when I try. I tried installing an earlier version of Firefox and it immediately upgraded to v.33 upon installation. Help!

Todas as respostas (3)

Brains Solutions
Brains Solutions
more options

Hello have you checked if there are any updates regarding Adobe Flash?

I tried to get myself to the chat and everything seems to work perfectly. So I assume that there is something to update.

Alterado por Brains Solutions em

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

FredMcD
FredMcD
more options

Some problems occurs when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}