Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

username and password are being requested by

  • 1 resposta
  • 2 têm este problema
  • 5 visualizações
  • Última resposta de cor-el

more options

I can't open my firefox browser. An authentication required message pops up saying- a username and password are being requested by https://proxyvip.econ.mpg.de:444. The site says "Radius" - What do I do to get firefox working again? i can't do anything with it

I can't open my firefox browser. An authentication required message pops up saying- a username and password are being requested by https://proxyvip.econ.mpg.de:444. The site says "Radius" - What do I do to get firefox working again? i can't do anything with it

Todas as respostas (1)

more options

You can check if you can start Firefox in Safe Mode by holding down the Shift/Options key.


See if you can use the Profile Manager to start Firefox in Offline mode.

Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut and add a space and -url "about:blank" to the target/command field.

If that allows to start Firefox then check the connection settings.

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":