Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Every time I open Firefox, it acts like it is downloading a file.

  • 2 respostas
  • 12 têm este problema
  • 125 visualizações
  • Última resposta de cor-el

more options

Every time I open Firefox, a small box moves up from the middle of the screen to the download progress arrow in the upper right corner of the Firefox window. I check the download progress window and nothing is downloading, but every time I open the application, it does this. It didn't use to happen. I am running Firefox 31.1 on a Mac. I just updated to 31.1.1.

Every time I open Firefox, a small box moves up from the middle of the screen to the download progress arrow in the upper right corner of the Firefox window. I check the download progress window and nothing is downloading, but every time I open the application, it does this. It didn't use to happen. I am running Firefox 31.1 on a Mac. I just updated to 31.1.1.

Solução escolhida

You can check the Downloads folder in the Downloads Manager (Library) to see if there are unfinished downloads.

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Solução escolhida

You can check the Downloads folder in the Downloads Manager (Library) to see if there are unfinished downloads.