Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Since installing Firefox 35 I am getting multiple popups and messages.

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de FredMcD

more options

It installed and changed my homepage to something beginning with verison~ long address and this populated into my Chrome browser also which is not my default. Firefox is my default browser. But am told now popups telling user to install new or updated add-ons which I never had before using older versions.

It installed and changed my homepage to something beginning with verison~ long address and this populated into my Chrome browser also which is not my default. Firefox is my default browser. But am told now popups telling user to install new or updated add-ons which I never had before using older versions.

Todas as respostas (2)

more options

hello JAR1, unfortunately this sounds like an issue with adware/malware already being active on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).


Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.