Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot get backup favorites back after recovery.

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de guigs

rusty1643
rusty1643
more options

I had to do a recovery. Went to Show all bookmarks>>> to import and restore>>> To restore>>> No dates show only CHOOSE FILE>>> When I click on that it brings me to page with all my homegroup, computer, network folders etc. On the bottom I type in the file name which is the backup one with JSON next to it and click open.There are two folders>>> One with my name omn and one with public. I click on my name and it has contacts, favorites, desktop, downloads etc. What do I do from there?

I had to do a recovery. Went to Show all bookmarks>>> to import and restore>>> To restore>>> No dates show only CHOOSE FILE>>> When I click on that it brings me to page with all my homegroup, computer, network folders etc. On the bottom I type in the file name which is the backup one with JSON next to it and click open.There are two folders>>> One with my name omn and one with public. I click on my name and it has contacts, favorites, desktop, downloads etc. What do I do from there?

Todas as respostas (1)

guigs
guigs
more options

Rusty, At this step: "No dates show only CHOOSE FILE>" Look for the json file from the back up you created before the recovery.

For more information: