Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why am I getting this error on video playback: Adobe SiteCatalyst Error: Could not find Media Module

  • 4 respostas
  • 11 têm este problema
  • 1 visualização
  • Última resposta de resistol20x

more options

When attempting to view video on several websites, the following error is displayed where the video should play: Adobe SiteCatalyst Error: Could not find Media Module

When attempting to view video on several websites, the following error is displayed where the video should play: Adobe SiteCatalyst Error: Could not find Media Module

Solução escolhida

in this case probably the blur addon was blocking the loading of content that is necessary to run the video player...

Ler esta resposta 👍 1

Todas as respostas (4)

more options

hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

more options

Thank you! That worked to resolve my problem.

more options

Solução escolhida

in this case probably the blur addon was blocking the loading of content that is necessary to run the video player...

more options

That is absolutely correct!