Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

this website does not supply identity information

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de marco_88

marco_88
marco_88
more options

Hello.

I have some problem with my website certificate. I buy certificate GeoTrust and until version 35 of Firefox works correctly.

From version 36 I have a warning on status bar: "This website does not supply identify information".

I contact support GeoTrust and tell me that the installation of certificate it's ok.

I disable SSLv3 for vulnerability Poddle, and check if my certificates are installed correctly, and it's ok.

This morning I open my website con Firefox v. 35 and all was ok, and after update to Firefox v. 36 appear this problem!

How can I resolve this issue? Until v. 35 all ok, now I have this problem and certificate it's installed correctly.

Thank you

Marco

Hello. I have some problem with my website certificate. I buy certificate GeoTrust and until version 35 of Firefox works correctly. From version 36 I have a warning on status bar: "This website does not supply identify information". I contact support GeoTrust and tell me that the installation of certificate it's ok. I disable SSLv3 for vulnerability Poddle, and check if my certificates are installed correctly, and it's ok. This morning I open my website con Firefox v. 35 and all was ok, and after update to Firefox v. 36 appear this problem! How can I resolve this issue? Until v. 35 all ok, now I have this problem and certificate it's installed correctly. Thank you Marco

Todas as respostas (1)

marco_88
marco_88 Autor da pergunta
more options

I fix with work around, removing seal of GeoTrust on footer on page.

Now firefox want that disabling RC4 ciphers, and Geotrust prefer are enabling, and for this reason have a conflict with this seal.

Now I removed this and work for now.

Marco