Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 2 respostas
  • 2 têm este problema
  • 13 visualizações
  • Última resposta de cor-el

more options

every 5 minutes or less my adobe flash player crashes its been getting worse and worse and I'm about to stop using you after many, many good years of use.

every 5 minutes or less my adobe flash player crashes its been getting worse and worse and I'm about to stop using you after many, many good years of use.

Todas as respostas (2)

more options

Flash causes behind the crash which can be solved by some tricks such as

  • Using Flash Block add-on from about:addons (tyoe into url and search that one).
  • Change settings from Always Active to Never Active again in add-ons> plug-in section.
  • paste crash report id from about:crashes(type in url and copy the id which startes from bp-xxxx-)

PS: did you find any pattern like it hangs/crashes on particular site/video etc.

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: