Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Only in firefox on ancestry I get a sales bar that moves accross the top cant figure how to shut it off annoying as hell What can I do ?

  • 2 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de cor-el

more options

It does not happen in ie Tried looking in options can' t seem to find anything that works Have run panda cloud cleaner did not find it Have run advanced windows care did not find it ran antivirus still nothing Looked I uninstall don't see anything It is so annoying it only seems to pop on ancestry.com I have always preferred Mozilla but now will switch if can't be fixed Please help

It does not happen in ie Tried looking in options can' t seem to find anything that works Have run panda cloud cleaner did not find it Have run advanced windows care did not find it ran antivirus still nothing Looked I uninstall don't see anything It is so annoying it only seems to pop on ancestry.com I have always preferred Mozilla but now will switch if can't be fixed Please help

Todas as respostas (2)

more options

First, do you have any add-on installed?

Second, can you provide a screenshot showing the problem?

more options

You can check for recently installed suspicious or unknown extensions.

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: