Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Crash report generating on close

  • 2 respostas
  • 2 têm este problema
  • 8 visualizações
  • Última resposta de Breakin69

more options

Every time I close firefox, I get a crash report message. All add ons are disabled. Last 5 are as follows.

bp-36b9fae3-9b7b-4a26-973d-9a9ed2150407 4/6/2015 8:01 PM bp-7431c677-2b34-4d73-9852-50b272150407 4/6/2015 8:01 PM bp-69e4070d-ee9e-42a4-8c6c-8b3c92150407 4/6/2015 7:52 PM bp-ea2d6929-2ed9-495a-a79e-f49522150407 4/6/2015 7:31 PM bp-d8b550da-5052-45db-bc3b-20f002150407 4/6/2015 7:30 PM

Every time I close firefox, I get a crash report message. All add ons are disabled. Last 5 are as follows. bp-36b9fae3-9b7b-4a26-973d-9a9ed2150407 4/6/2015 8:01 PM bp-7431c677-2b34-4d73-9852-50b272150407 4/6/2015 8:01 PM bp-69e4070d-ee9e-42a4-8c6c-8b3c92150407 4/6/2015 7:52 PM bp-ea2d6929-2ed9-495a-a79e-f49522150407 4/6/2015 7:31 PM bp-d8b550da-5052-45db-bc3b-20f002150407 4/6/2015 7:30 PM

Solução escolhida

hi Breakin69, probably that's an issue with hardware acceleration - please try updating your graphics driver or in case there is no new version available at the moment or this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

Ler esta resposta 👍 1

Todas as respostas (2)

more options

Solução escolhida

hi Breakin69, probably that's an issue with hardware acceleration - please try updating your graphics driver or in case there is no new version available at the moment or this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thanks. I've been waiting for the graphics driver update to come out and I guess it took you suggesting it for it to finally come out. The problem is solved.