Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Thunderbird automatically deletes the server message.

more options

Thunderbird automatically deletes the server message.

Happened 2 times, with e-mail sent by the same person. The mesagem disappears and can not find in any folder. Not in the trash and not in spam. It is also not in webmail. What is it?

I'm using Windows 7 with AVG antivirus, MalwareBytes and ZoneAlarm Firewall.

Ps .: The messages that were excluded had no attachments.

Thunderbird automatically deletes the server message. Happened 2 times, with e-mail sent by the same person. The mesagem disappears and can not find in any folder. Not in the trash and not in spam. It is also not in webmail. What is it? I'm using Windows 7 with AVG antivirus, MalwareBytes and ZoneAlarm Firewall. Ps .: The messages that were excluded had no attachments.

Todas as respostas (2)

more options

My Thunderbird version: 31.6.0

more options

Hello isaipanelinha,

Try this link: https://support.mozilla.org/pt-BR/questions/1017509