Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Cannot create emails or attach items.

  • 1 resposta
  • 1 tem este problema
  • 12 visualizações
  • Última resposta de FredMcD

more options

Today is the first time ever that I have not been able to create emails. The screen shows up and I can enter the email I want to send it to, but when I try to go to the body of the email, nothing happens. I checked out the "History" tab and it says 403 Forbidden.

Today is the first time ever that I have not been able to create emails. The screen shows up and I can enter the email I want to send it to, but when I try to go to the body of the email, nothing happens. I checked out the "History" tab and it says 403 Forbidden.

Todas as respostas (1)

more options

Your Adobe programs are out-of-date. Please update them.


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.