Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Can't Get Pocket to work.

  • 9 respostas
  • 12 têm este problema
  • 30 visualizações
  • Última resposta de moira

more options

After having signed up for pocket and signed in ( tried log in too), pocket keeps on sending me in this vicious sign in/log in circle when I'm trying to go through the steps of "pocketing" my first item (oh, I SO do hate small pockets). <<< See included screendump. Also each and every time I've closed Firefox, the pocket icon/button is gone and found back under the hamburger (the 3-bars) > customize when I start up Firefox again. Promised myself not to say wtf, so I won't - Its ANNOYING!

Anyone got any Idea what to do?

Thanks in advance
         B.R.
After having signed up for pocket and signed in ( tried log in too), pocket keeps on sending me in this vicious sign in/log in circle when I'm trying to go through the steps of "pocketing" my first item (oh, I SO do hate small pockets). <<< See included screendump. Also each and every time I've closed Firefox, the pocket icon/button is gone and found back under the hamburger (the 3-bars) > customize when I start up Firefox again. Promised myself not to say wtf, so I won't - Its ANNOYING! Anyone got any Idea what to do? Thanks in advance B.R.
Capturas de tela anexadas

Alterado por Bobby R. em

Todas as respostas (9)

more options

Just a guess. Are you allowing 3rd party cookies?

more options

If you do not keep changes after a restart or otherwise have problems with preferences, see:

There is software like Advanced SystemCare with its Surfing Protection feature that can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

Thanks guys for the replies!

the-edmeister: Yes, at the moment (during the whole day that is) I am... I include a screendump of my current privacy settings.

cor-el: I do use Advanced SystemCare, but I've (today, after the 38.0.5 update) also re-arranged the "home", "forget" "bookmark this (star)" and "bookmarks" icons/buttons which "stick" in their new order. I will however read the kb and check the ASC settings.... and tomorrow (today rather) look at this minor issue with clear head and fresh eyes....

  B.R.

Alterado por Bobby R. em

more options

Hi the-edmeister and cor-el.

Problem semi-solved (the icon/button is now in place, but I haven't actually tried to pocket my first item yet) I had to do a fresh installation of 38.0.5, I actually noticed that when I swapped the excisting icons/buttons around and shutdown/restarted they were back in their old positions, so I guess prefs.js got screwed up somehow during the earlier update. However this caused a set of other problems, which I might be back about after consulting the kb.

Anyways, thanks again for the (earlier) replies!

             Bobby

Alterado por Bobby R. em

more options

Update! Nope, didn't work - I'm still sent in that effing log in/sign in circle when trying to pocket my first item (the "demo" I guess). And I've tried both "private" and "non-private" (?) browsing and all three cookie settings. I guess I have to go about "pocketing" the ol' fashioned way................ ("Save Page As")

    Bobby

Alterado por Bobby R. em

more options

You can create a new profile as a test to check if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

more options

Thanks cor-el!

I will download the pages and read 'em later, right now I can't afford fiddling around when Firefox works (with minor hick-ups).

Thanks again.

     Bobby
more options

cor-el,

I've decided to do a FEBE backup of some of my profile and then uninstall Firefox, "wipe" the hard drive of all (I hope) Firefox traces I can find (yes, I will keep a copy of the current profile on a USB-stick, just in case) and then do a "fresh" install of Firefox 38.0.5 to see if that will be the "cure" for getting Pocket to work and some other glitches I am experiencing to disappear.

I thank you for all the effort and help.
       Bobby

P.S. If you're in the position to delete or at least stop this question from "poping up" under "Attenion needed" in the forum and stealing attention from more pressing matters, I would appreciate it. D.S.

Alterado por Bobby R. em

more options

I'm mad as hell! I had several articles in pocket and I'm trying to meet a deadline. All of a sudden I'm not a member, have to sign up for pocket...grrr