Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

adobe flash player not working after reboot....how do I fix this ? Thanks for any info

  • 2 respostas
  • 2 têm este problema
  • 1 exibição
  • Última resposta de Nick J UK

more options

Firefox at latest level 38.0.5 and "Shockwave Flash" at 17.0.0.188...have reinstalled flash so many times now, it's so frustrating. Have also disabled protected mode AND unchecked hardware accelleration, but still have same inssue after re-starting Windows 7 PC 64 bit. Thanks for any suggestions of what to try next..... maybe use adobe flash uninstall utility and instructions https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html and then try another fresh install after shutdown and reboot ? Nick

Firefox at latest level 38.0.5 and "Shockwave Flash" at 17.0.0.188...have reinstalled flash so many times now, it's so frustrating. Have also disabled protected mode AND unchecked hardware accelleration, but still have same inssue after re-starting Windows 7 PC 64 bit. Thanks for any suggestions of what to try next..... maybe use adobe flash uninstall utility and instructions [https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html] and then try another fresh install after shutdown and reboot ? Nick

Alterado por Nick J UK em

Solução escolhida

I did an uninstall , but unfortunately still had same issue after shutdown/restart. I then followed this from Adobe and it seems to have sorted the problem I was having....https://forums.adobe.com/thread/987370. I hope this helps others too.

Ler esta resposta 👍 0

Todas as respostas (2)

more options
  1. Is your antivirus blocking the install of this program? Check the Norton preferences.
  2. Did you restart Firefox after closing it during the install?
  3. After you downloaded and completed the install did you close Firefox and click continue or finish in the Adobe install dialogue? (This one gets me, if you click confirm, the download stops itself)
  4. Did you use the Adobe uninstaller to uninstall any corrupt installs?
*https://helpx.adobe.com/flash-player/.../uninstall-flash-player-windows.html
more options

Solução escolhida

I did an uninstall , but unfortunately still had same issue after shutdown/restart. I then followed this from Adobe and it seems to have sorted the problem I was having....https://forums.adobe.com/thread/987370. I hope this helps others too.