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Crash or Stop Script message pops up, or not responding since updating to 38

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Trying to retrieve emails and I get a non responsive msg, and or error run script, stop script,etc. This is happening every time I log on and has happened since updating to FF38

Trying to retrieve emails and I get a non responsive msg, and or error run script, stop script,etc. This is happening every time I log on and has happened since updating to FF38

Solução escolhida

Hi JohnMeldrum, I understand that each time you log in to your email that there is a non responsive script error. Please see these troubleshooting steps for more help:

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Solução escolhida

Hi JohnMeldrum, I understand that each time you log in to your email that there is a non responsive script error. Please see these troubleshooting steps for more help:

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Another common cause of unresponsive script errors on Windows 7 is the protected mode feature of the Flash player plugin. That feature has security benefits, but seems to have serious compatibility issues on some systems. There is a hidden setting to disable it; I suggest trying this for a day to see whether it helps:

(A) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(B) In the search box above the list, type or paste flash and pause while the list is filtered

(C) Double-click the dom.ipc.plugins.flash.disable-protected-mode preference to switch its value from false to true.

This might not take effect until all Flash has been unloaded for a few minutes, or you close Firefox.