Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

S/MIME add-on not installing properly with v39 - not recognized in applications, keeps telling me to install.

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de guigs

cody99
cody99
more options

Since upgrading to FireFox 39, I can't read digitally signed emails. Outlook tells me that I need to install S/MIME. I download S/MIME and click to install, then restart the browser as instructed. FireFox indicates that S/MIME 1.0 is enabled. But I still can't read any emails that are digitally signed. All that is displayed is the header portion (who the email is from). The emails continue to say either: (1) "S/MIME isn't supported in this view. Click here" - to pop out a separate window; or after opening a separate window for the digitally signed email: (2) "This message has a digital signature, but it wasn't verified because the S/MIME control is out of date. To install the latest version, click here."

I've repeated the attempted install of S/MIME several times, to no avail.

Since upgrading to FireFox 39, I can't read digitally signed emails. Outlook tells me that I need to install S/MIME. I download S/MIME and click to install, then restart the browser as instructed. FireFox indicates that S/MIME 1.0 is enabled. But I still can't read any emails that are digitally signed. All that is displayed is the header portion (who the email is from). The emails continue to say either: (1) "S/MIME isn't supported in this view. Click here" - to pop out a separate window; or after opening a separate window for the digitally signed email: (2) "This message has a digital signature, but it wasn't verified because the S/MIME control is out of date. To install the latest version, click here." I've repeated the attempted install of S/MIME several times, to no avail.

Todas as respostas (1)

guigs
guigs
more options

Do you need a new certificate?