Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Why does 38.1.0 try to install when its folder pane headers are blank? Folder pane column headings are not displayed

  • 6 respostas
  • 1 tem este problema
  • 8 visualizações
  • Última resposta de Wayne Mery

more options

Right after installing 38.0.1 or 38.1.0, the folder pane doesn't display the column headers and only the name column is visible. Clicking on the header a drop-down appears and it's also blank, but does have 3 hidden check boxes. If those three boxes are checked, the unread, total, and size columns show up but still without heading text. What's the fix? I'll not upgrade to 38+ until I see that this is solved.

Right after installing 38.0.1 or 38.1.0, the folder pane doesn't display the column headers and only the name column is visible. Clicking on the header a drop-down appears and it's also blank, but does have 3 hidden check boxes. If those three boxes are checked, the unread, total, and size columns show up but still without heading text. What's the fix? I'll not upgrade to 38+ until I see that this is solved.

Alterado por Wayne Mery em

Todas as respostas (6)

more options

Try disabling hardware acceleration. Tools|Options|Advanced|General

more options

It is probably caused by what Zenos wrote or an add-on. If the acceleration setting does not help, please start * Thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away? Please reply to let us know results.

more options

Reinstalling 38.1.0 and running in safe mode (hold shift while starting) resulting in something about extra columns extension not compatible and furthermore the entire heading in the folders pane is now absent. Back to 31.4 version where the folder pane has a heading and also displays columns (unread, total, and size) along with the headings.

more options

I think all of this is solvable by removing the extra folder columns addon

more options

Disabling 'extra folders columns' doesn't make any difference - it's incompatible with 38.1 and is disabled anyway.

more options

If Folder pane column headings are not displayed, then two likely causes may be theme, or hardware acceleration, which can be disabled at tools | options | advanced | general