Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

McAfee Anti-Spam stopped working in T-bird on 7/19/15

  • 4 respostas
  • 5 têm este problema
  • 4 visualizações
  • Última resposta de arbrus

more options

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.

Todas as respostas (4)

more options

Personally I would just remove McAfee, it has made a mess of successive versions of Thunderbird for about 3 years.

See https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues#McAfee

more options

Thank you, Matt, I appreciate your reply!

more options

needhelp2011 said

As of 7/19/2015 McAfee Anti-Spam stopped working after the T-bird update to the McAfee extension. I am using Windows 7. McAfee is McAfee Anti-Spam Version 15.0 ,Thunderbird is 38.1.0. Thunderbird Add-on did an update today to McAfee Anti-spam extension 2.0. When I mouse right-click, the option to mark an e-mail as spam is gone. When I use the button at the top of the page to mark an e-mail as spam, nothing happens. I spent some time with a McAfee representative who ended up telling me to call back in a few days if the issue didn't resolve itself.
more options

I have this problem too. McAfee was unable to help.