Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

reading new messages actually opens the message in edit mode or in new message mode

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de thunder9

more options

windows 8.1 and thunderbird 38.1.

booted up this morning and checked email. Tried to open a new message I received and the from address is set as me, the to address is set as me and i'm not in the usual read message view - i can start typing and edit the message. I open and create messages in new windows versus tabs.

I've restarted TB many times. I updated windows updated (had not updated in 30 days). restarted. still have the problem.

Upon further investigation, I can move a new message from the inbox to, for example, junk mail folder, and the message opens normally. I can open messages already read normally. It's only unread new mail. If I move an unread new message and open in another folder then move back, it works fine.

errors in the TB error console: Timestamp: 7/27/2015 12:17:57 PM Error: path is null Source File: resource://gre/modules/osfile/ospath_win.jsm Line: 220

There were other errors in there before but not appearing each time.

There are also loads of css warnings and messages about chrome for some reason.

I don't know if any of these messages were appearing before today, as i've never had a problem with TB before.

windows 8.1 and thunderbird 38.1. booted up this morning and checked email. Tried to open a new message I received and the from address is set as me, the to address is set as me and i'm not in the usual read message view - i can start typing and edit the message. I open and create messages in new windows versus tabs. I've restarted TB many times. I updated windows updated (had not updated in 30 days). restarted. still have the problem. Upon further investigation, I can move a new message from the inbox to, for example, junk mail folder, and the message opens normally. I can open messages already read normally. It's only unread new mail. If I move an unread new message and open in another folder then move back, it works fine. errors in the TB error console: Timestamp: 7/27/2015 12:17:57 PM Error: path is null Source File: resource://gre/modules/osfile/ospath_win.jsm Line: 220 There were other errors in there before but not appearing each time. There are also loads of css warnings and messages about chrome for some reason. I don't know if any of these messages were appearing before today, as i've never had a problem with TB before.

Todas as respostas (2)

more options

Correction. I can move a new message to another folder and open normally but when i move it back to the inbox, it does not open normally. I have the same problem.

more options

Uninstalled Thunderbird. Went with something else.