Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

what is "about:blank" and how do I get rid of it?

  • 1 resposta
  • 6 têm este problema
  • 268 visualizações
  • Última resposta de waqifhossain

more options

It seems to show up when I try to use search butttons or links from various websites, which sites I have long used and trusted.

It seems to show up when I try to use search butttons or links from various websites, which sites I have long used and trusted.

Solução escolhida

Hi Camillav,thanks for reporting.Here are the instructions which you should try out- In the upper-right corner of the Firefox window, click the Firefox menu button,then click on the “Help” button.  From the Help menu, choose Troubleshooting Information. If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.  Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.  To continue, click on the “Reset Firefox” button in the new confirmation window that opens.  Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“. I hope that this helps you.

Ler esta resposta 👍 1

Todas as respostas (1)

more options

Solução escolhida

Hi Camillav,thanks for reporting.Here are the instructions which you should try out- In the upper-right corner of the Firefox window, click the Firefox menu button,then click on the “Help” button.  From the Help menu, choose Troubleshooting Information. If you’re unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting information page.  Click the “Reset Firefox” button in the upper-right corner of the “Troubleshooting Information” page.  To continue, click on the “Reset Firefox” button in the new confirmation window that opens.  Firefox will close itself and will revert to its default settings. When it’s done, a window will list the information that was imported. Click on the “Finish“. I hope that this helps you.