Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox will not download on Windows 10

  • 2 respostas
  • 1 tem este problema
  • 1 exibição
  • Última resposta de cor-el

HappyMom2
HappyMom2
more options

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time.

Any advice?

Thanks.

I have a new HP Laptop, I upgraded to Windows 10, I downloaded Firefox for the 1st time on the 8-26-15 and it was interrupted... I was then sent to another Firefox page where it was acknowledged that my download had been interrupted and instructions were given to click a new download button. The new download made it about 80% of the way through and then froze. I have since uninstalled and reinstalled several times and the same thing has happened each time. Any advice? Thanks.

Todas as respostas (2)

FredMcD
FredMcD
more options

Using another computer, Download Firefox Full Version For All languages And Systems {web link} onto a thumb drive. After, plug the thumb into your system.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that Anti-Virus security software is causing problems. Try to disable Anti-Virus security software temporarily to see if that makes a difference.