Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

FF 40.0.3 refuses to print from the web, can't communicate with XP's internal print spooler service.

  • 2 respostas
  • 1 tem este problema
  • 1 visualização
  • Última resposta de guigs

more options

Firefox & Palemoon both on the same day decided to spit the dummy over their own internal print spooler functions. Nothing I knew or Aunty Google could fix it. Well, nothing apart from an uninstall /Ccleaner & reinstall from the full redistributable version of both browsers.

FF & Palemoon have been running fine for several years, including THIS single 4yr old install of XP Pro

This pc has been running as a print server sharing my printer to other computers here for approx 2 years

Confirmed via IE & Chrome both being ok for web printing. No updates of any sort enabled & std XP Pro + SP3 only I print via the browsers almost everyday but my computer also acts as a print server for the other computers here The other computers are still able to print

Update ...>> 2 days later & it's done it again. Both versions of firefox on XP Pro

Previously latest full versions downloaded & installed with previous addons working Now disabled addons & restarted FF but still no print spooler connection. keeps asking me to install a printer but then complains about the print spooler being turned off. Can print fine from IE, notepad, wordpad etc

...... "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now? (Yes/No)

Yes = Operation could not be completed. The print spooler service is not running. No = (diallog box's go away, problem stays)" .......

Firefox & Palemoon both on the same day decided to spit the dummy over their own internal print spooler functions. Nothing I knew or Aunty Google could fix it. Well, nothing apart from an uninstall /Ccleaner & reinstall from the full redistributable version of both browsers. FF & Palemoon have been running fine for several years, including THIS single 4yr old install of XP Pro This pc has been running as a print server sharing my printer to other computers here for approx 2 years Confirmed via IE & Chrome both being ok for web printing. No updates of any sort enabled & std XP Pro + SP3 only I print via the browsers almost everyday but my computer also acts as a print server for the other computers here The other computers are still able to print ************ Update ...>> 2 days later & it's done it again. Both versions of firefox on XP Pro Previously latest full versions downloaded & installed with previous addons working Now disabled addons & restarted FF but still no print spooler connection. keeps asking me to install a printer but then complains about the print spooler being turned off. Can print fine from IE, notepad, wordpad etc ...... "Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Do you want to install a printer now? (Yes/No) *** Yes = Operation could not be completed. The print spooler service is not running. No = (diallog box's go away, problem stays)" .......

Todas as respostas (2)

more options

Downgraded to an earlier version of both browsers & it was working for 1 day, this time the computer was left on over night. Still on the previous version.

more options

Try these troubleshooting steps:

Did it help?