Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

II need help activating my account.

  • 1 resposta
  • 1 tem este problema
  • 5 visualizações
  • Última resposta de Phoxuponyou

LucyEthel
LucyEthel
more options

nstalled firefox on a laptop running Windows Vista. I received the email confirmation but when I click to activate my account I get a screen that says I need to update my browser...which is exactly what I'm trying to do! How do I activate the account?

nstalled firefox on a laptop running Windows Vista. I received the email confirmation but when I click to activate my account I get a screen that says I need to update my browser...which is exactly what I'm trying to do! How do I activate the account?

Todas as respostas (1)

Phoxuponyou
Phoxuponyou
more options

Sounds like Firefox just updated after you grabbed your installer, or you used an older version's installer.

Whichever the case, the Firefox account is voluntary to use and not required for updates. You can update using these instructions: https://support.mozilla.org/en-US/kb/update-firefox-latest-version.

If you want to access your Firefox account, use this link: https://accounts.firefox.com/. I can't remember how the confirmation and activation email goes, but I think it just links to the login page - once there, you log in and you should be good to go!