We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

I can't send email from my yahoo.co.in account via thunderbird.

  • 11 respostas
  • 3 têm este problema
  • 1 exibição
  • Última resposta de lascetic

more options

I have latest thunderbird set with three email accounts. Two of them are with yahoo. One is @yahoo.co.uk and the other @yahoo.co.in.

Although I have set the smtp similarly for all the accounts, I cannot sent email from the yahoo.co.in. I can receive, though sometimes I have to manually click on "get messages".

The yahoo.co.uk and my third gmx account work fine, no issues with sending or receiving mail.

Bellow are the settings for UK (working) and Indian (not sending) accounts as well as the error message I receive when trying to send email.

I have also tried ports 25 and 587, as well as removing @yahoo.co.in after username, but nothing works.

I have latest thunderbird set with three email accounts. Two of them are with yahoo. One is @yahoo.co.uk and the other @yahoo.co.in. Although I have set the smtp similarly for all the accounts, I cannot sent email from the yahoo.co.in. I can receive, though sometimes I have to manually click on "get messages". The yahoo.co.uk and my third gmx account work fine, no issues with sending or receiving mail. Bellow are the settings for UK (working) and Indian (not sending) accounts as well as the error message I receive when trying to send email. I have also tried ports 25 and 587, as well as removing @yahoo.co.in after username, but nothing works.
Capturas de tela anexadas

Alterado por lascetic em

Todas as respostas (11)

more options

Open Tools/Account Settings, select the yahoo.co.in account in the left pane, then check the Outgoing Server (SMTP) selection in the lower right pane. Does it point to the yahoo.co.in SMTP server? If it's pointed to the yahoo.co.uk server, that might explain the error message.

more options

sfhowes said

Open Tools/Account Settings, select the yahoo.co.in account in the left pane, then check the Outgoing Server (SMTP) selection in the lower right pane. Does it point to the yahoo.co.in SMTP server? If it's pointed to the yahoo.co.uk server, that might explain the error message.

It is pointed correctly. I've spent hours googling my problem but I couldn't find why this could be happening.

more options

Did you verify the .in account? Yahoo provides instructions for this here. Click on 'Trouble verifying an account'.

more options

sfhowes said

Did you verify the .in account? Yahoo provides instructions for this here. Click on 'Trouble verifying an account'.

Thanks for the link. However, I'm not sure how to verify my account. There is no "Not verified" next to my account so I cannot follow the instructions on the link. How do I know if my account is verified? I have it since ages.

more options

Since you can receive on this account, and I presume it sends and receives from the Yahoo webmail site, it's probably verified.

But have you checked that the account is properly entered in the server settings, e.g. the User Name has no leading or trailing spaces.

more options

sfhowes said

Since you can receive on this account, and I presume it sends and receives from the Yahoo webmail site, it's probably verified. But have you checked that the account is properly entered in the server settings, e.g. the User Name has no leading or trailing spaces.

The account works fine when I use yahoo site. Everything is properly typed and I have re-entered the details in various combinations but it still doesn't work. I have even tried by disabling antivirus and firewall...

more options

I can't think of anything else, and it appears you've tried the options for SMTP given here:

http://kb.mozillazine.org/Yahoo

more options

Is there a way to delete the account completely (and its profile) and set it up again, without losing the settings of the other two accounts? Cause I also cannot think of anything else.

Also, yahoo says to add the full email address but mozillazine only the part before the @, which is correct? I've seen also people recommending to put smtp.mail.yahoo.co.in instead of .com for server. Not that any of these worked, but if I set it up from the beginning I'd rather have the settings right to begin with.

more options

If you delete the account, the associated mail folders are not removed, and if you add the account again, TB creates a new folder for that account. The mail from the deleted account can be accessed in the new account according to these instructions:

http://kb.mozillazine.org/Recovering_deleted_mail_accounts

I'm not sure if the user name requires the part after the @ or not, but it's easy to check.

The smtp servers with ,com or ,co.in resolve to the same IP if you try to ping either one.

Does it work with STARTTLS security on port 587 and normal password authentication? Is two-step verification enabled for the account? If it is, either turn it off or generate an app-specific password.

There's a long history of problems getting Yahoo to work in TB, whereas Hotmail/AOL/Gmail accounts seem to work better.

more options
more options

sfhowes said

If you delete the account, the associated mail folders are not removed, and if you add the account again, TB creates a new folder for that account. The mail from the deleted account can be accessed in the new account according to these instructions: http://kb.mozillazine.org/Recovering_deleted_mail_accounts I'm not sure if the user name requires the part after the @ or not, but it's easy to check. The smtp servers with ,com or ,co.in resolve to the same IP if you try to ping either one. Does it work with STARTTLS security on port 587 and normal password authentication? Is two-step verification enabled for the account? If it is, either turn it off or generate an app-specific password. There's a long history of problems getting Yahoo to work in TB, whereas Hotmail/AOL/Gmail accounts seem to work better.

I deleted the account and created it again but it didn't work. I did not touch the settings, just let thundirbird configure it automatically. I do not have two-step verification and it doesn't work with STARTTLS & 587. It doesn't even send without authentication. Weird ain't it?