Firefox froze and broke my computer.
Was on firefox and a popup kept asking for my location. Tried to close but it kept coming up. Hit "learn more" and it opened a new browser and immediately froze. After about 5 minutes, tried to restart computer (imac) and it just gives me a gray spinning circle. Won't respond to anything else. Just checked on it and it got to homescreen but nothing was loading (or loading very, very slowly).
Todas as respostas (5)
Aruca5ive said
tried to restart computer (imac) and it just gives me a gray spinning circle.
Are you saying the computer will not boot up, or is it Firefox?
Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?
It won't boot up because of something that firefox did.
Tried booting in safe mode. Does nothing. Again, this was clearly caused by a firefox extension or something.
Try to start Firefox with the about:blank page by creating a copy of the current Firefox desktop shortcut. Add a space and -url "about:blank" to the target field in the Properties.
If you have a rescue, or boot disk, try it now. Otherwise, you need a computer tech.
I don't think anything about Firefox or any add-on can cause this problem. But many mal-ware programs can.