Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Sites spin for about 5 minutes and don't complete or won't connect, then suddenly fine again: Why??

  • 7 respostas
  • 1 tem este problema
  • 10 visualizações
  • Última resposta de shamanalix

more options

I get into a site, it works perfectly, then I try to change pages within it (like on Facebook, from Home to Newsfeed). It starts spinning in the switchover and will not complete, shortly loses the site or says the site is illegal. Sometimes this happens when I first try to go to a site -- even to Firefox things like Options; get told it's "not a real site" or "unconnectable." Then maybe 5 minutes after the problems, everything suddenly works fine, like the snafus and freezes never existed. Firefox's offered solution do not work permanently. What is wrong with Firefox? Does not happen with other browsers like Chrome or IE.

I get into a site, it works perfectly, then I try to change pages within it (like on Facebook, from Home to Newsfeed). It starts spinning in the switchover and will not complete, shortly loses the site or says the site is illegal. Sometimes this happens when I first try to go to a site -- even to Firefox things like Options; get told it's "not a real site" or "unconnectable." Then maybe 5 minutes after the problems, everything suddenly works fine, like the snafus and freezes never existed. Firefox's offered solution do not work permanently. What is wrong with Firefox? Does not happen with other browsers like Chrome or IE.

Todas as respostas (7)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?

more options

Tried that before. Tried that again. Does not stop problem from recurring as move around different websites. Problem often seems to occur at top of the hour, with any open window vulnerable to out-of-control spin in updating or even opening.

more options

Are you using other web programs at the time? ex downloaders

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

What security software do you have?

It is possible that your firewall or other security software blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.

See:

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) to see if that helps.

more options

Sorry. All suggestions so far have been tried and not helped. Works more often when I shut off McAfee, but problems still arise. What's this about a malbot in bigger sites that affects Firefox browsing/connection to bigger sites like Facebook, Yahoo, ESPN, etc.? And Refreshes I've manually sought (I like that Firefox blocks auto-refreshes) sometimes lead to same disconnect/freeze problem.

more options

Issues have been previously linked to the McAfee Site Advisor extension. Try to disable it and see if the problem persists.

http://service.mcafee.com/faqdocument.aspx?id=TS100162 How to uninstall SiteAdvisor

To disable it: Type "about:addons" in the Location bar Find the extension and click on its "Disable" button

more options

Good advice, but I disabled it (MSA) before, and again after letting Firefox reboot itslef. Doesn't effect/solve problem.