Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My 'options' on the 'tools' drop-down no longer works. Why?

  • 2 respostas
  • 1 tem este problema
  • 11 visualizações
  • Última resposta de cor-el

more options

In attempting to save a new set of tabs to open on start-up, when I click the 'options' , option, on the 'Tools' drop-down list, I get an error message "The address isn't valid

The URL is not valid and cannot be loaded.

   Web addresses are usually written like http://www.example.com/
   Make sure that you're using forward slashes (i.e. /)."

I've used this multiple times in the past. I have recently downloaded Windows 10. Not sure if this is the culprit...

In attempting to save a new set of tabs to open on start-up, when I click the 'options' , option, on the 'Tools' drop-down list, I get an error message "The address isn't valid The URL is not valid and cannot be loaded. Web addresses are usually written like http://www.example.com/ Make sure that you're using forward slashes (i.e. /)." I've used this multiple times in the past. I have recently downloaded Windows 10. Not sure if this is the culprit...

Todas as respostas (2)

more options

Checked that you used the correct link.

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window