Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

My nav bars (including the main one) have disappeared. What can I do?

  • 2 respostas
  • 1 tem este problema
  • 7 visualizações
  • Última resposta de jerryjo

more options

This is on a Mac, and I have no way to do most navigation, except commands like command-q. No way to search the web or enter a web address.

This is on a Mac, and I have no way to do most navigation, except commands like command-q. No way to search the web or enter a web address.

Solução escolhida

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

Ler esta resposta 👍 0

Todas as respostas (2)

more options

Solução escolhida

Make sure that you do not run Firefox in Full Screen mode (press F11 or Fn + F11 to toggle; Mac: Command+Shift+F).

Try to rename (or delete) the xulstore.json file in the Firefox profile folder.

You can use this button to go to the current Firefox profile folder:

more options

I found the solution on my own, after the only way to get to my email was to quit Firefox, and then I couldn't find the Q&A forum.