Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox crashes

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de Scribe

more options

Whenever i open Firefox (normal mode or safe mode) it instantly crashes and goes to the Mozilla Crash Reporter screen, The crashId is bp-d2e12436-dc1f-41ab-882e-0c74c2151203

It's installed from clean on the computer (never had it installed before) so no extensions, themes etc are used

Whenever i open Firefox (normal mode or safe mode) it instantly crashes and goes to the Mozilla Crash Reporter screen, The crashId is bp-d2e12436-dc1f-41ab-882e-0c74c2151203 It's installed from clean on the computer (never had it installed before) so no extensions, themes etc are used

Todas as respostas (1)

more options

Hi, the crash seems to be caused by Websense Endpoint, so if you have it on your machine or as part of your organization, perhaps you could, if possible, try updating or disabling it.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.