Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

problems with extensions

  • 4 respostas
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de AliceWyman

more options

Firefox keeps deleting Yahoo toolbar that I get from Mozilla add-ons. I don't want to disable anything I want Mozilla to leave the damn thing alone. I've used Firefox & Yahoo Toolbar for Years with out a problem. Now because of a signing problem you delete it. Let me choose what I do, not you.! I'm running Windows 10 tried edge prefer Firefox. But I want the toolbar.

Firefox keeps deleting Yahoo toolbar that I get from Mozilla add-ons. I don't want to disable anything I want Mozilla to leave the damn thing alone. I've used Firefox & Yahoo Toolbar for Years with out a problem. Now because of a signing problem you delete it. Let me choose what I do, not you.! I'm running Windows 10 tried edge prefer Firefox. But I want the toolbar.

Solução escolhida

Followup: The Yahoo toolbar add-on was updated on December 29, 2015. The latest version of the Yahoo toolbar fixes an issue that caused it to become disabled in Firefox 43.

Ler esta resposta 👍 0

Todas as respostas (4)

more options

The other day I saw several threads where users said they could enable Yahoo for their current session, but when they closed the last Firefox window and started Firefox again, the extension was disabled. If you check the Add-ons page, is that the pattern you're seeing? Either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then check at the bottom of the list on the right side for a disabled Yahoo Toolbar extension and see whether you can enable it there.

more options

Thank you. I did try that and several other things all without results. I did learn that both Firefox and Yahoo are working to resolve the issue. Thank you jscher2000 for taking the time to try to assist with this matter.

more options

Okay, but just to get a full understanding of your situation, which is the best description:

  • You cannot enable the Yahoo Toolbar ever
  • You can only enable the Yahoo Toolbar by reinstalling it, using the Add-ons page doesn't work

If it can be enabled:

  • You can enable the Yahoo Toolbar for your entire session, but it becomes disabled when you exit Firefox and start it up again
  • You can enable the Yahoo Toolbar for a time, but it becomes disabled without ending the session (for no apparent reason)
more options

Solução escolhida

Followup: The Yahoo toolbar add-on was updated on December 29, 2015. The latest version of the Yahoo toolbar fixes an issue that caused it to become disabled in Firefox 43.