Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

iPad Crashes when opening Firefox

  • 1 resposta
  • 11 têm este problema
  • 1 exibição
  • Última resposta de AaronMT

Defectivesealion
Defectivesealion
more options

I was loving having Firefox for iOS for a couple of weeks, but suddenly my iPad crashes every time I try to open the Firefox app. I've tried closing all the other apps, restarting, and updating to no avail. All my other apps, including safari, work fine and I'm not having any problems on my iPhone. Any ideas? Thanks!

I was loving having Firefox for iOS for a couple of weeks, but suddenly my iPad crashes every time I try to open the Firefox app. I've tried closing all the other apps, restarting, and updating to no avail. All my other apps, including safari, work fine and I'm not having any problems on my iPhone. Any ideas? Thanks!

Todas as respostas (1)

AaronMT
AaronMT
more options

We're currently investigating this. We need your help in diagnosing the issue.

Would you be interested in joining our beta program to download and install an early Beta (which has diagnosing utilities):

https://docs.google.com/forms/d/1VG9pOntPVhfZWH18ETAZDOahyA6SCbNEpCxBVI-XNJM/viewform

If so, if you install the build and run into the issue, you would be able to send us some diagnosing information.

Settings > Firefox > Debug Settings | 'Email Saved Tab State', and send them to my email address found at https://mozillians.org/en-US/u/AaronMT/

If so, this would be greatly appreciated.