Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

why won't firefox remember my options settings?

  • 5 respostas
  • 3 têm este problema
  • 3 visualizações
  • Última resposta de cor-el

more options

I've changed my settings to have google as my home page in firefox, yet every time i close firefox down it reverts back to yahoo. I don't even have to turn the laptop off just close the window for it to do this, it's getting very annoying as I don't like yahoo.

I've changed my settings to have google as my home page in firefox, yet every time i close firefox down it reverts back to yahoo. I don't even have to turn the laptop off just close the window for it to do this, it's getting very annoying as I don't like yahoo.

Todas as respostas (5)

more options

It sounds like you have a third party program that has taken over your home page and/or the default new tab page. Fortunately, this can be remedied easily:

  1. Click the menu button New Fx Menu and choose Add-ons.
  2. In the Add-ons Manager tab, select the Extensions panel.
  3. Select the toolbar you wish to remove.
  4. Click the Remove button.
  5. Click "Restart now" if it pops up. Your tabs will be saved and restored after the restart.

After Firefox restarts, install the Search Reset Tool. This add-on will remove the rest of the traces of this program from your Firefox and then uninstalls itself.

For further information, please read Remove a toolbar that has taken over your Firefox search or home page.

Did this fix the problem? Please let us know!

more options

thank you this seems to be working at the moment. Will let you know if it stops.

more options

Glad that I could help.

If the issue doesn't come back, please remember to mark this thread as solved. This will help other users that have a similar issue to find their solution easier and more efficiently.

Thanks in advance. We hope that you will continue to enjoy Firefox.

more options

after a week it seems to have changed itself back to using yahoo. This is really stressful to me

more options

Do a malware check with several malware scanning programs on the Windows computer.

Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: