Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

transferring Firefox files?

  • 1 resposta
  • 2 têm este problema
  • 1 exibição
  • Última resposta de Kevin

harogut
harogut
more options

I had to get another smartphone. I uploaded all of my info from my old phone to the cloud, and then downloaded that information to my new phone. However, none of my previous Firefox information carried over to the new phone.ie.,, none of my old folers, especially my downloads which had a lot of music and pics and PDF files. Where and how can I retrieve them? Thanks, Harold

I had to get another smartphone. I uploaded all of my info from my old phone to the cloud, and then downloaded that information to my new phone. However, none of my previous Firefox information carried over to the new phone.ie.,, none of my old folers, especially my downloads which had a lot of music and pics and PDF files. Where and how can I retrieve them? Thanks, Harold

Todas as respostas (1)

Kevin
Kevin
  • Moderator
more options

This is a bit out of scope of Firefox as it is more of a general Android question. I'll give a brief answer.

The downloads folder should show up when you attach your phone to a desktop/laptop computer with a USB cable. Copying the files to your desktop and then copying those files to the new phone is the simplest way I can think of doing that.

If that is not possible then trying to get help from the company that sold you the mobile phone or your mobile phone plan may work. Trying a more general purpose Android forum such as http://forums.androidcentral.com/ask-question/