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Can't receive new email messages on Thunderbird email. I have cleard out much of the inbox.

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  • Última resposta de christ1

Shelly51
Shelly51
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No matter how many emails i clear from the inbox and move to my local folder section, i keep getting the same error message when i click "get messages". The error says it is full and i need to clear the inbox. Very frustrating since i have done that. I am using Thunderbird Email system.

Any help is appreciated! Shelly

Edit: This was posted in the Firefox section. I will move it to the Thunderbird Section. That should not affect the post's link, but will make it easier for Thunderbird experts to find J99.

No matter how many emails i clear from the inbox and move to my local folder section, i keep getting the same error message when i click "get messages". The error says it is full and i need to clear the inbox. Very frustrating since i have done that. I am using Thunderbird Email system. Any help is appreciated! Shelly ---------- Edit: This was posted in the Firefox section. I will move it to the Thunderbird Section. That should not affect the post's link, but will make it easier for Thunderbird experts to find J99.

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christ1
christ1
  • Top 25 Contributor
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It possible your mail files are corrupted.

Try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder

Note: depending on the corruption this may erase messages from the affected folder which cannot be recovered anymore. In that case you'd need to restore them from a recent backup. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Corruption is often caused by anti-virus software messing with Thunderbird mail files. It is therefore recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner won't attempt to scan the profile with your mail.

For more information on the profile location see http://kb.mozillazine.org/Profile_folder_-_Thunderbird