Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox has begun to go to a blank page when booting. If I boot Firefox a scond time with the original still open it boots to my homepage as it should. Why?

  • 4 respostas
  • 2 têm este problema
  • 3 visualizações
  • Última resposta de raholub

more options

This just recently began. When I boot FIrefox it goes to a blank page instead of my home page as in the past and as it should. I reviewed and found that all settings were correct. I then tried to reset all settings. But Firefox still boots to a blank page. If I boot Firefox a second time, with Firefox already running it boots correctly to my homepage. What gives?

This just recently began. When I boot FIrefox it goes to a blank page instead of my home page as in the past and as it should. I reviewed and found that all settings were correct. I then tried to reset all settings. But Firefox still boots to a blank page. If I boot Firefox a second time, with Firefox already running it boots correctly to my homepage. What gives?

Solução escolhida

There is a bug in Firefox 44 that affects users who set Firefox to clear history when closing Firefox. If Firefox does not finish the job -- for example, because Windows prematurely "killed" Firefox -- it will resume trying to clear history at startup. There is a timing bug in the code when the home page doesn't open quickly enough which halts the startup process. That bug will be fixed in Firefox 45. Until then, you'll have to click the Home button on the toolbar or use the Alt+Home keyboard shortcut to load the home page.

I don't know whether it makes any difference, but if you usually close Firefox using the red "X" button on the title bar, or any other standard Windows method, try using Exit from the menu to see whether that helps. Either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit
Ler esta resposta 👍 1

Todas as respostas (4)

more options

Good evening,

your browser to a recent version? Have you tried to reinstall the browser? Thank you for understand.

Best regards, David-Walczysko Volunteer Supporter

more options

What is in the address bar of that blank page?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

Solução escolhida

There is a bug in Firefox 44 that affects users who set Firefox to clear history when closing Firefox. If Firefox does not finish the job -- for example, because Windows prematurely "killed" Firefox -- it will resume trying to clear history at startup. There is a timing bug in the code when the home page doesn't open quickly enough which halts the startup process. That bug will be fixed in Firefox 45. Until then, you'll have to click the Home button on the toolbar or use the Alt+Home keyboard shortcut to load the home page.

I don't know whether it makes any difference, but if you usually close Firefox using the red "X" button on the title bar, or any other standard Windows method, try using Exit from the menu to see whether that helps. Either:

  • "3-bar" menu button > "power" button
  • (menu bar) File > Exit
more options

You were right on the money! After I removed the "clear history" option in the settings Firefox now boots to my homepage. Many thanks!!!!!!!!!!!