Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How can I correct a "read" and "unread" indicator?

  • 1 resposta
  • 1 tem este problema
  • 4 visualizações
  • Última resposta de Matt

more options

In my Inbox, whenever I click on an e-mail, the one listed underneath it also turns from a bold listing (unread) to a grey listing, indicating that it has been read, when it actually has not been. How can I correct this? Is there a format that I need to change?

In my Inbox, whenever I click on an e-mail, the one listed underneath it also turns from a bold listing (unread) to a grey listing, indicating that it has been read, when it actually has not been. How can I correct this? Is there a format that I need to change?

Todas as respostas (1)

more options

To diagnose problems with Thunderbird, restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.