Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that I

  • 1 resposta
  • 12 têm este problema
  • 1 exibição
  • Última resposta de guigs

more options

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that have have exceeded attempts and am now locked out and not able to sync my tablet with my laptop Firefox.

I don't want to have to reset my password because I already know it. Plus, if I do I will lose all of my data from numerous devices on the server.

Your assistance would be greatly appreciated.

Thanks

After entering my username & PW to setup sync on my android many times I keep getting "Please enter a correct username and password" to the point that have have exceeded attempts and am now locked out and not able to sync my tablet with my laptop Firefox. I don't want to have to reset my password because I already know it. Plus, if I do I will lose all of my data from numerous devices on the server. Your assistance would be greatly appreciated. Thanks

Todas as respostas (1)

more options

What is the url that you are logging into? There are two ways to do it: