Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Firefox(46.0.1) randomly gets frozen on windows 10

  • 2 respostas
  • 1 tem este problema
  • 17 visualizações
  • Última resposta de Aquaterion

more options

Basically, I'd be minding my own business, until firefox just freezes, the only way to fix it at the moment is by ending task in Task Manager. This only started happening when I switched to windows 10.

It doesn't close/crash by itself and it becomes un-interactable, trying to open new tabs/windows/private windows does nothing.

I usually have around 3-7 tabs open, with youtube(1-2), twitch(1-2) and some forum pages(1-3).

I've also had some "Unresponsive Script", which when stopped, closes the livestream I was watching on twitch, so twitch might be the cause of this.

Basically, I'd be minding my own business, until firefox just freezes, the only way to fix it at the moment is by ending task in Task Manager. This only started happening when I switched to windows 10. It doesn't close/crash by itself and it becomes un-interactable, trying to open new tabs/windows/private windows does nothing. I usually have around 3-7 tabs open, with youtube(1-2), twitch(1-2) and some forum pages(1-3). I've also had some "Unresponsive Script", which when stopped, closes the livestream I was watching on twitch, so twitch might be the cause of this.

Todas as respostas (2)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

more options

FredMcD said

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

While I haven't tried this, my freezes are RANDOM so starting in safe mode I'd have to do a long time of testing, but I think I pinpointed the issue to be related with Twitch.tv. I'll try disabling some plugins if that doesnt help it might be the unresponsive script issue causing this