Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

How do I get rid of the ads that appear at the top of my emails and on the right side of my email page?

  • 6 respostas
  • 2 têm este problema
  • 10 visualizações
  • Última resposta de FredMcD

more options

I did a refresh of Foxfire because I was having some problems and I read that it might help. After the refresh these dumb ads starting showing up above my emails and to the right of the email page. I got rid of them along time ago but can't seem to find the right place to get rid of them again. I have opted out of somethings but these keep showing up. Most annoying.

I did a refresh of Foxfire because I was having some problems and I read that it might help. After the refresh these dumb ads starting showing up above my emails and to the right of the email page. I got rid of them along time ago but can't seem to find the right place to get rid of them again. I have opted out of somethings but these keep showing up. Most annoying.

Solução escolhida

Sounds like you were probably using an Ad Block extension prior to doing that Refresh, which removes all the installed extensions. So now you need to reinstall an Ad Block extension.

I prefer uBlock Origin - https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/ - which I think might be better on an old WinXP PC then Adblock Plus.

Ler esta resposta 👍 2

Todas as respostas (6)

more options

Note: Update your out of date Adobe programs.


Are the ads in the e-mails, or on the web page?

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

more options

Solução escolhida

Sounds like you were probably using an Ad Block extension prior to doing that Refresh, which removes all the installed extensions. So now you need to reinstall an Ad Block extension.

I prefer uBlock Origin - https://addons.mozilla.org/en-US/firefox/addon/ublock-origin/ - which I think might be better on an old WinXP PC then Adblock Plus.

more options

Thank you. That worked. Should of thought of that myself and saved the frustration.

more options

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backups of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

I also have an ad that has appeared on my email page. To the right of the ad it says "Yahoo Gemini". The ad brought with it approx 100 spam emails a day. My CL tech said I needed to contact Yahoo to remove the ad but I've found no way to contact them about the problem. Can Mozilla help with this?

more options

Firefox has nothing to do with e-mail other than accessing the website.

You will have to contact your e-mail provider for help. https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help

Some e-mail providers have the option to sort incoming mail. Contact your e-mail provider for help.

Some e-mail providers have the option to sort incoming mail. Check with your provider.

Go here and register for protection for your e-mail and phones; The National Do Not Call Registry