Avatar for Username

Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

When viewing the main page of foxnews.com in Firefox and I click on an article, I'm always returned to the top of the main page rather to where I was at the tim

  • 4 respostas
  • 6 têm este problema
  • 4 visualizações
  • Última resposta de Timberline

Timberline
Timberline
more options

Whenever I click on an article from the foxnews main page and then attempt to return to where I was via the Back Arrow, Firefox always returns me to the top of the main page, forcing me to scroll down again. Additionally, it usually requires two Back Arrow clicks before it returns. This is the only website I've run into where this happens.

And the big kicker is that foxnews works correctly in Edge, IE and Chrome.

Whenever I click on an article from the foxnews main page and then attempt to return to where I was via the Back Arrow, Firefox always returns me to the top of the main page, forcing me to scroll down again. Additionally, it usually requires two Back Arrow clicks before it returns. This is the only website I've run into where this happens. And the big kicker is that foxnews works correctly in Edge, IE and Chrome.

Todas as respostas (4)

FredMcD
FredMcD
more options

I checked but found no problem at the site.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.16 Adobe PDF Plug-In For Firefox and Netscape 15.16.20045
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Adobe PDF Plug-In For Firefox and Netscape: Adobe Reader Version 2015.016.20039 Note: Other Software is offered in the download.

Timberline
Timberline Autor da pergunta
more options

Did all of the above twice, to no avail.

the-edmeister
the-edmeister
  • Moderator
more options

Timberline said

Whenever I click on an article from the foxnews main page and then attempt to return to where I was via the Back Arrow, Firefox always returns me to the top of the main page, forcing me to scroll down again.

Open the articles in a new Tab and when you're done reading simply close the Tab. The original page should be just where you left it.

Timberline
Timberline Autor da pergunta
more options

That's not a fix. It's just a workaround. I don't have this problem with any other website and it works fine in Edge, IE and Chrome.