Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Trying to save passwords but the key symbol is not in the address line

  • 1 resposta
  • 4 têm este problema
  • 1 visualização
  • Última resposta de cor-el

more options

I used to be prompted to save a password but since a friend? cleaned up my computer, it lost all my passwords and when I try and save them the prompt no longer comes up. Also, it says to just click on the Key symbol but there isn't one. I even refreshed firefox but that didn't do anything

I used to be prompted to save a password but since a friend? cleaned up my computer, it lost all my passwords and when I try and save them the prompt no longer comes up. Also, it says to just click on the Key symbol but there isn't one. I even refreshed firefox but that didn't do anything

Todas as respostas (1)

more options

Is the Firefox Password Manager still enabled?

  • Options/Preferences -> Security: Logins: "Remember logins for sites"

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy -> Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window