Pesquisar no site de suporte

Evite golpes de suporte. Nunca pedimos que você ligue ou envie uma mensagem de texto para um número de telefone, ou compartilhe informações pessoais. Denuncie atividades suspeitas usando a opção “Denunciar abuso”.

Saiba mais

Esta discussão foi arquivada. Faça uma nova pergunta se precisa de ajuda.

Unable to install the newest firefox version (49)

  • 1 resposta
  • 1 tem este problema
  • 2 visualizações
  • Última resposta de John99

more options

I download the new Firefox version from mozilla homepage.... while unpacking or clicking the exe-file there is a error message, that a file isn´t found. Then I unzip manually and try to install the setup.exe with the same result. Directly after the message my other browser opens a mozilla site (https://www.mozilla.org/de/firefox/installer-help/?channel=release&installer_lang=de) and another message that the download process is ended and it stops.

What should I do? I try it in different ways maybe 10 times with the same result

OS: Win 10 pro 64 Browser: Google Chrome last time I downloaded and try to install with IE Delete all downloading files, cookies and temp. files enough free space to install what is the problem and how can i fix it?

I download the new Firefox version from mozilla homepage.... while unpacking or clicking the exe-file there is a error message, that a file isn´t found. Then I unzip manually and try to install the setup.exe with the same result. Directly after the message my other browser opens a mozilla site (https://www.mozilla.org/de/firefox/installer-help/?channel=release&installer_lang=de) and another message that the download process is ended and it stops. What should I do? I try it in different ways maybe 10 times with the same result OS: Win 10 pro 64 Browser: Google Chrome last time I downloaded and try to install with IE Delete all downloading files, cookies and temp. files enough free space to install what is the problem and how can i fix it?

Todas as respostas (1)

more options

These are the standard install instructions for Windows

That pasteable link should be a full ca 40MB installer. It sounds as if you are using a stub installer that does not download the full file straight away, and then causes you problems with the download.

Good luck. Please post back to say how you get on.